Quality and warranty
All microphones provided by G.R.A.S. are constructed with a stainless steel protection grid and housing as well as special stainless alloy diaphragm for unmatched durability and longevity. All our high precision – class 1 – measurement microphones are delivered with a 5-year warranty against defective materials and workmanship.
The 5-year warranty also applies to special microphones and microphone sets like Array & QC microphones, Flush-mount microphone sets, Probe microphones, Lownoise microphone systems and sets, Sound Intensity Probes, as well as the surface microphones 40LA and 40LS.
Likewise, outdoor and environmental microphones, ground array kits and hemisphere kits as well as preamplifiers are covered by 5 years warranty.
This is also valid for KEMAR, Acoustic Test Fixtures, Couplers and Ear Simulators, Calibration equipment and accessories.
Our power modules are delivered with a 2-year warranty.
Cables and windscreens are covered by a 6-month warranty. For cables integrated in products such as preamplifiers, microphone sets, intensity probes, and ear simulators, the 6-month warranty is also valid.
The products are not covered by warranty if the damage is a result of negligent use, incorrect power supply, or incorrect connection to the equipment.
Warranty on Repairs
The G.R.A.S. warranty on repairs is 6 months. This repair warranty only covers the part being repaired. The general warranty period is not extended accordingly.